Privacy Policy | Backyard Remodel SD

Last Updated: June 1, 2025

At Backyard Remodel SD, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share your personal information when you visit and interact with our website, backyardremodelsd.com (the "Site"), or request estimates for our retaining wall, hardscaping, landscaping, and outdoor living construction services in San Diego County.

1. Information We Collect

When you visit the Site, fill out our lead contact form, or call us, we collect personal information you voluntarily provide, including:

First name and last name
Email address
Phone number
Property address or city (for service areas)
Information about your backyard project, including slope, desired materials, and other specifications

We also automatically collect standard, non-personally identifiable website usage data through browser cookies, including IP addresses, browser types, and referring pages, to monitor site traffic and improve performance.

2. How We Use Your Information

We use the personal information we collect solely for the following purposes:

To contact you to schedule a free, on-site project estimate
To answer your inquiries about our services, pricing, and timelines
To prepare customized, itemized construction and landscaping bids
To comply with legal obligations or municipal permit application requirements if you contract with us

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We will only share your information with third parties in the following limited circumstances:

With trusted third-party subcontractors (such as licensed plumbers, electricians, or structural engineers) who are explicitly working on your contracted project
With municipal permit plan checkers or HOA architectural review committees as required to obtain structural and grading permits for your build
When required by law to comply with a subpoena, court order, or similar legal process

4. Data Protection & Security

We implement appropriate physical, technical, and administrative security measures to safeguard the information we collect from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no transmission of data over the internet or cellular network is ever 100% secure.

5. Cookies and Tracking

Our Site uses basic cookies to improve user experience. You can choose to disable cookies in your browser settings, though doing so may prevent certain site features from functioning optimally.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Backyard Remodel SD
San Diego, CA
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